Home  |  Contact  |  Site Map

Quality Management


RATES REQUEST     COMPLAINTS / SUGGESTION
Home
Services & Solutions
About IBA Group
    IBA Group
    Quality Management
    Mission Statement
    Safety & Healt
    News
    Human Resources
IBA Companies
Service and Contact
 
 

Sheq: Safety, Health, Environmental, Quality









The IBA Group is committed to achieving the highest standards of SHEQ performance and to creating a strong safety culture throughout the company to support this objective.


Download guiding principles for the IBA Group
(PDF, 34 KB)
Download SHEQ management policy (PDF, 32 KB)

IBA was a pioneer in SHEQ and this is reflected in our certification policy: all IBA offices as well as all subsidiaries have been DIN EN ISO 9001 certified since 2003 and the external audits have been based on SQAS requirements since 2003. The results of the individual SQAS audits can be seen at www.sqas.org

Furthermore the SHEQ-system incorporates, where appropriate, the additional standards and requirements of ISO 14001, HACCP and GMP (for foodstuff and animal feed), plus individual customer requirements. Beyond its own SHEQ standards, which already exceed the legal requirements, IBA decided to follow the
Responsible Care® Initiative and subscribe to the European Road Safety Charter. An international team of experts is involved in SHEQ management, supporting the different Business Units in daily operation throughout Europe. The Dangerous Goods Advisor is also part of the team.

Safely to the Goal
We invest heavily in the systems, employees, training, infrastructure and equipment necessary to run our business safely and professionally. Key partner sub-contractors are fully integrated into our TQM Systems and SHEQ programs. Non integrated transport sub-contractors are requested to follow a specific policy.


Download our policy for non integrated subcontractors   (statement of requirements) (PDF, 34KB)

Attestations and Certificates for Download
Download the ISO 9001 certificate (PDF, 56 KB)

Current SQAS Attestations for Download
Download the SQAS attestation (PDF, 53 KB)
Quality Police
The IBA Logistics Group's Quality Policy demonstrates above all the confirmation of our commitment to effective provision of our services and to our continual effort in meeting and exceeding our customers' expectations.

Such commitment implicates that a few key Quality related Principles have been adopted:

To be regarded as a priority when decisions are to be taken.
To promote Global Logistics Solutions.
To be dynamic and to welcome innovation.
To demand continual training and improvement.
To be all the company members' responsibility, demanding everyone's involvement , and assuming that every organization's member is motivated by his own individual work's value, and by what it represents to the Customers, the other fellow members and to their direct and indirect Management.
To demand team spirit.
To assume partner relationship both with Customers, suppliers and Agents.
To prevent the occurrence of non-conformities at all levels, so that non-quality costs are minimized.
To demand the development of business solutions and projects under the Quality Control.
To demand continual measurement of the Organisation's Quality levels.
To meet and surpass the ISO 9001:2000 International Quality Management System's requirements.
To ensure the continual improvement of the Quality Management System's effectiveness.
To meet and exceed our customers' expectations.
To develop interdepartmental synergies and to promote Quality driven working teams.
Quality may and should be freely promoted by any company's member; it is the Group's Management responsibility to support and encourage every initiative, which is taken within the scope of this Policy.


GERMANY

Contact Person:

Friedrich Zierl
Phone:
+49 89 23 66 320
friedrich.zierl@iba.ag

TURKEY
Contact Person:
Mustafa Birim
Phone:
+90 216 428 81 00
mustafa.birim@iba.ag


(c) 1998 - 2009 İBA Lojistik A.Ş.
İBA Uluslararası Nakliyat & Depolama ve Dağıtım
IBA International Transport & IBA Logistics Group

Your European Logistics Partner
http://www.iba.ag